Position Details
About this role
This role involves supporting sales efforts through customer service, outbound and inbound calls, and lead generation, primarily supporting Spanish-speaking customers in Jacksonville, FL.
Key Responsibilities
- Support sales team with customer inquiries
- Respond to inbound calls
- Place outbound sales and follow-up calls
- Document customer interactions
- Assist with account setup and credit processing
Technical Overview
Supports sales and customer service functions using CRM systems, handling inbound and outbound communications, account setup, and follow-up activities.
Ideal Candidate
The ideal candidate is a bilingual Spanish-speaking inside sales representative with at least 1 year of sales or customer service experience. They should be proficient in CRM systems, outbound calling, and supporting sales processes.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
No Spanish language proficiency, Lack of customer service or sales experience, Unfamiliar with CRM systems, No experience with outbound calling
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