Position Details
About this role
Branch Office Administrator provides administrative support to Edward Jones financial advisors, helping manage client accounts and communications. The role supports business planning and marketing activities and requires strong client service and technology aptitude.
Key Responsibilities
- Provide exceptional client service via calls, email and in-person interactions
- Manage client accounts and documentation
- Support annual business planning and marketing initiatives
- Coordinate events and branch activities
- Maintain accurate client records and update SOPs
Technical Overview
Stack includes MoneyGuide, Salesforce, and Microsoft Office; candidate should be comfortable learning new tools and updating SOPs.
Ideal Candidate
The ideal candidate is a detail-oriented, client-focused admin support professional with financial services exposure, capable of coordinating client accounts and communications for Edward Jones. They should be proficient with CRM/financial planning tools and Microsoft Office, and comfortable supporting advisors in a fast-paced branch environment.
Must-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
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