Position Details
About this role
Branch Office Administrator in Allegan, MI supports financial advisors with client service, account management, and administrative tasks. The role emphasizes training and events planning with firm-provided software.
Key Responsibilities
- Provide exceptional client service via inbound/outbound calls, email, and in-person interactions
- Support client accounts and documentation
- Schedule appointments and materials for client meetings
- Support marketing initiatives and events
- Learn and use MoneyGuide, Salesforce, and Microsoft Office
Technical Overview
Role involves using MoneyGuide, Salesforce, and Microsoft Office within branch operations; 6-month training and broad support network.
Ideal Candidate
The ideal candidate is a customer-service oriented BOA with strong administrative skills and familiarity with MoneyGuide and Salesforce. Ability to support multiple financial advisors and coordinate events is valued.
Must-Have Skills
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Required Skills
Hard Skills
Soft Skills
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