✦ Luna Orbit — Customer Success & Support

Business System Programming Analyst

at U.S. Bancorp

Unknown 💰 $92K – $108K USD / year Posted March 29, 2026
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Position Details

Salary $92K – $108K USD / year
Type Not Specified
Experience entry
Exp. Years Two years (preferred)
Education High school diploma or equivalent
Category Customer Success & Support

About this role

Rental Car Associate responsible for leasing rental cars, managing reservations, and fleet maintenance coordination, while delivering excellent customer service and handling billing processes.

Key Responsibilities

  • Ensure correct presentation of rental forms and finalization of bills
  • Make customer reservations
  • Supervise the maintenance, cleaning and gassing of the rental fleet
  • Handle ESP, service rentals and body shop rentals
  • Inventory control of rental vehicles

Technical Overview

Role focuses on customer service and fleet operations rather than IT; requires strong communication and organizational skills with basic process documentation.

Ideal Candidate

The ideal candidate is a customer-service oriented rental car associate with strong communication and inventory management skills, capable of handling reservations and fleet operations in a retail environment. They possess a high school diploma and a valid driver's license and can deliver excellent customer experiences.

Must-Have Skills

High school diploma or equivalentAbility to read and comprehend instructions and informationTwo years of customer service experience (preferred)Valid driver's licenseExcellent communication skills

Nice-to-Have Skills

Experience in automotive rental industryInventory management experience

Required Skills

High school diplomacustomer servicevalid driver's licensereservation managementinventory controlcommunicationteamwork

Hard Skills

High school diplomaCustomer serviceValid driver's licenseReservation managementInventory controlCommunicationExcellent communication skillsTeamwork

Soft Skills

Customer-focusedCommunicationTeamworkProblem-solvingReliability

Industry & Role

Industry Retail
Job Function Coordinate rental car operations, reservations, and fleet management to support customer service and sales
Role Subtype Customer Support

Keywords for Your Resume

rental car associatecustomer servicehigh school diplomavalid driver's licensereservation managementinventory controlvehicle maintenance coordinationexcellent communication skillsteamworkproblem-solvingretailwhite plainsnew yorkautomotive rentalcustomer focuscommunicationproblem solving

Deal Breakers

Not having a valid driver's license, Not meeting high school diploma requirement, Poor communication or customer service skills

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