✦ Luna Orbit — Business Analysis

Business Systems Analyst, B2B - 328876

at W.W. Grainger

📍 LAKE FOREST, IL, US, 60045-5201 Hybrid 💰 $100K – $130K USD / year Posted March 13, 2026
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Position Details

Salary $100K – $130K USD / year
Type Full-Time
Experience mid
Exp. Years 2+ years
Education Bachelor's degree plus 2 years of related experience
Category Business Analysis

About this role

This role involves analyzing and supporting B2B EDI transactions, troubleshooting technical issues, and improving supply chain data processes.

Key Responsibilities

  • Build and troubleshoot EDI maps
  • Perform root cause analysis
  • Coordinate troubleshooting
  • Support B2B transactions
  • Improve processes

Technical Overview

Focuses on EDI transaction management, B2B process support, root cause analysis, and technical troubleshooting using Gentran and IBM Sterling tools.

Ideal Candidate

The ideal candidate is a business analyst with experience in EDI, B2B transactions, and supply chain support. They excel in troubleshooting, root cause analysis, and process improvement within a technical environment.

Must-Have Skills

Buildmaintaintroubleshoot EDI customer mapsPerform root cause analysisCoordinate troubleshootingSupport B2B transactionsTechnical support

Nice-to-Have Skills

Experience with Gentran 6.0Experience with IBM Sterling IntegratorProcess improvement skills

Tools & Platforms

Gentran 6.0IBM Sterling Integrator

Required Skills

Business Systems AnalysisB2BEDIGentran 6.0IBM Sterling IntegratorRoot Cause AnalysisTroubleshootingProcess ImprovementTechnical SupportCustomer Support

Hard Skills

Business Systems AnalysisB2BEDIGentran 6.0IBM Sterling IntegratorRoot Cause AnalysisTroubleshootingProcess ImprovementTechnical SupportCustomer Support

Soft Skills

CommunicationProblem-solvingCollaborationAnalytical ThinkingCustomer Service

Industry & Role

Industry Not specified
Job Function Business analysis and technical support for B2B EDI transactions
Role Subtype Business Analysis
Tech Domains Electronic Data Interchange, IBM Sterling Integrator, ANSI X12, EDIFACT

Keywords for Your Resume

Business Systems AnalystB2BEDIGentran 6.0IBM Sterling IntegratorRoot Cause AnalysisTroubleshootingProcess ImprovementTechnical SupportCustomer SupportBuild EDI mapsMaintain EDI mapsCoordinate troubleshootingSupply ChainData MappingB2B TransactionsCoordinate support

Deal Breakers

No experience with EDI or Gentran, Lack of troubleshooting skills, Inability to perform root cause analysis

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