About this role
This role combines hosting and cashiering duties to ensure smooth seating flow and accurate guest transactions. The Host/Cashier operates a cash register and micros computers, manages comps, supports menu presentation and up-selling, and resolves guest concerns in a fast-paced casino restaurant environment.
Key Responsibilities
- Seat guests and manage cashier transactions while maintaining smooth flow
- Operate cash register and micros computers for all food outlets
- Manage revenue accuracy, internal controls, and comps delivery
- Present menus, up-sell specials/Chefs feature, and ensure to-go food order accuracy
- Handle guest concerns, communicate professionally, and maintain cleanliness of assigned areas
Technical Overview
The technical scope is primarily point-of-sale and back-office operations using a cash register and micros computers for food outlets, including handling internal controls during system outages. The role also requires sustained computer work and fast, accurate transaction handling in a regulated business setting.
Ideal Candidate
The ideal candidate is a full-time Host/Cashier who communicates clearly, works quickly and accurately, and maintains a high-energy, guest-first presence. They are comfortable operating a cash register and micros computers for food outlets, handling comps and guest service transactions, and managing guest questions professionally under high-pressure conditions.
Must-Have Skills
Must be able to communicate in a clear and concise mannerMust have speed and accuracy to maintain maximum efficiencyMust be able to readwritespeak and understand EnglishMust be able to work at a fast pace and in stressful situationsAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated businessMust be able to respond to visual and aural cuesMust be able to stand on feet for prolonged periods of timeMust be able to work on a computer for long periods of timeMust be able to maneuver to all areas of assigned restaurant throughout entire shift
Nice-to-Have Skills
Three months' previous experience as a Host/CashierHigh School diploma or GED equivalent is preferred
Tools & Platforms
cash registermicros computerscomputer
Required Skills
host/cashierseating guestscash register operationmicros computerstransactions handlinginternal controlssystem outages revenue accuracycomps deliveryguest service tiersmenu presentationup-selling specialsto-go order food order accuracyguest conversationsguest issue resolutioncleanliness and organizationread write speak understand Englishrespond to visual and aural cuesstand on feetwork on a computerwork in noisy environmentmaneuver kitchen setting
Hard Skills
host/cashierseating guestscashier transactionshandle transactions as a cashiermanage cash register moniescash register operationmicros computerscash register internal controlscomps managementup-sell specialsmenu presentationfood order accuracy for to-go itemsresolve guest concernsrecording comps (implied by comps delivery function)maintain cleanliness of dining roomoperating functions of cash registeroperate micros computers for all food outletsdifferentiate guest service priority tier leveled player during cash and seating transactionsclear tablesset up tables for guestsup-sell any specials/Chefs featureuse of computer for long periods of timerespond to visual cuesrespond to aural cuesstand on feet for prolonged periodsmaneuver around kitchen settingwork in noisy environmentwork at a fast pacework in stressful situationsreadwritespeak and understand English
Soft Skills
high energy levelclear and concise communicationget along with co-workers and work as a teamwell-groomed appearancespeed and accuracysense of urgencyintegrityprofessionally handle high pressure and difficult situationsprofessional and friendly communication with guests and employeesimpressionable persona when greeting guests and during departureengage guests in conversationhandle concerns and questionsrole model to other employeesadhere to regulatorydepartmental and company policies
Certifications
Required
None specified
Preferred
Not specified
Keywords for Your Resume
Cashier HostHost/Cashiercash registermicros computersfood outletsseats guestshandle transactionsinternal controlssystem outagescompsdifferentiate guest servicetier leveled playermenuup-sellsspecialsChef's featureto-go itemsfood ordersguest serviceclear and concise mannerintegrityregulated businesshigh pressurevisual cuesaural cuesstand on feetkitchen settingwork on a computer for long periods of timenoisy environmentfast pacestressful situationsreadwritespeak and understand Englishup-sell specialsfood orders for to-go itemsEnglish communicationspeed and accuracy
Deal Breakers
Must be able to read, write, speak and understand English, Must maintain speed and accuracy to maximum efficiency, Must uphold the highest level of integrity in a regulated business, Must be able to stand on feet for prolonged periods of time
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