Certification Operations Administrator

This role provides end-to-end operational administration for an organic certification program, supporting both internal client delivery teams and external clients. You’ll process inspection reports and renewal applications, monitor certification eligibility and changes, maintain accurate client records in a database, and manage adverse action communications.

• Provide administrative support to the client delivery team, coordinate meetings, and distribute agendas and notes
• Process inspection reports and renewal applications
• Monitor and update certification eligibility and changes (transitional certifications, surrenders, suspensions)
• Send client communications including decision letters, certificates, and adverse action notifications
• Maintain consistent data entry and file management and ensure database client records are clear and properly managed

The technical work centers on database use, consistent data entry, and file management processes. You’ll use MYOTCO access to set up client accounts and ensure certification information is correctly stored and reported.

The ideal candidate is an operations administrator with 4+ years of equivalent experience or an Associate’s degree, known for exceptional attention to detail and accuracy. They have strong database skills and can manage certification operations end-to-end, including processing inspection reports, renewal applications, and adverse action notifications. They communicate clearly with clients and coordinate across teams while maintaining consistent data entry and file management.