✦ Luna Orbit — IT Support & Helpdesk

Civil Engineer / Civil Design

at AECOM

📍 Mechanicsburg, PA Hybrid Posted March 13, 2026
Type Not Specified
Experience mid
Exp. Years 4+ years
Education Not specified
Category IT Support & Helpdesk

This role involves managing and supporting endpoint devices, ensuring security, compliance, and performance across hybrid environments, collaborating with security teams and support staff.

  • Manage endpoint support queue
  • Resolve technical issues
  • Collaborate with security teams
  • Develop operational metrics
  • Mentor support teams

The position requires expertise in endpoint management tools like Active Directory, Intune, SCCM, Jamf, and security practices related to patching and compliance, supporting modern workplace environments.

The ideal candidate is a mid-level systems administrator with over 4 years of experience supporting endpoint management platforms like Active Directory, Intune, SCCM, and Jamf. They should have strong skills in endpoint security, compliance, and troubleshooting in hybrid environments.

4+ years experience in systems administrationSupport of endpoint management platformsExperience with endpoint security and compliance
Experience with Microsoft IntuneExperience with SCCMExperience with JamfKnowledge of Microsoft Modern Workplace concepts
Active DirectoryMicrosoft IntuneSCCMJamf
Systems AdministrationEndpoint EngineeringActive DirectoryMicrosoft IntuneSCCMJamfEndpoint SecurityPatchingComplianceRisk ManagementMicrosoft Modern Workplace
Systems AdministrationEndpoint EngineeringActive DirectoryMicrosoft IntuneSCCMJamfEndpoint SecurityPatchingComplianceRisk ManagementMicrosoft Modern Workplace
problem-solvingcollaborationcommunicationmentoringtroubleshooting
Industry Information Technology
Job Function Systems administration and endpoint engineering support
Systems AdministratorEndpoint EngineeringActive DirectoryMicrosoft IntuneSCCMJamfEndpoint SecurityPatchingComplianceRisk ManagementMicrosoft Modern Workplace

Less than 4 years of relevant experience, Lack of experience with endpoint management platforms, No support experience in hybrid environments

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