✦ Luna Orbit — Business Analysis

Claims IT Business Analyst, GenAI

at American International Group

📍 GA-Atlanta Unknown Posted March 13, 2026
Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category Business Analysis

Business analyst supporting AI and GenAI initiatives within AIG's claims operations, focusing on process improvement and requirements management.

  • Document workflows
  • Define future processes
  • Gather requirements
  • Support AI use case development
  • Drive process improvements

Involves AI, GenAI, workflow documentation, and process optimization to enhance claims technology.

The ideal candidate is a business analyst with experience in AI and GenAI projects, capable of translating business needs into technical requirements and optimizing processes. Strong communication and stakeholder management skills are essential.

Business analysisGenAIAIRequirements gatheringProcess optimization
AI project managementProduct managementWorkflow designData analysis
GenAIAI toolsWorkflow documentation tools
Business analysisGenAIAIProcess optimizationRequirements gatheringWorkflow documentationUse case development
Business analysisGenAIAIProcess optimizationRequirements gatheringWorkflow documentationUse case development
CommunicationCollaborationProblem-solvingAnalytical thinkingStakeholder management
Industry Insurance
Job Function Bridge between claims operations and AI technology to enable GenAI projects at AIG
Claims IT Business AnalystGenAIArtificial IntelligenceBusiness analysisProcess optimizationRequirements gatheringWorkflow documentationUse case developmentStakeholder managementAIData analysisAI project management

Lack of experience with AI or GenAI, No business analysis background, Inability to document workflows, No stakeholder management experience

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