✦ Luna Orbit — Customer Success & Support

Claims Resolution Adjuster - Remote (PST/MST/CST)

at Allstate Insurance

📍 Remote, US Remote 💰 $20 – $32 USD / year Posted April 07, 2026
Salary $20 – $32 USD / year
Type Full-Time
Experience mid
Exp. Years 2+ years
Education Not specified
Category Customer Success & Support

Remote Claims Resolution Adjuster handles automobile claims involving bodily injury, investigating liability and coverage, negotiating settlements, and documenting outcomes in the claims system while delivering strong customer service.

  • Investigate liability and coverage
  • assess damages and negotiate settlements
  • maintain claims records
  • communicate with claimants
  • collaborate with other adjusters and vendors

Focus on casualty claims processes, liability investigations, negotiation strategies, and remote claim handling with a focus on thorough documentation and communication.

The ideal candidate is a mid-level claims adjuster with 2+ years of casualty bodily injury experience, skilled in investigations, negotiation, and remote customer service. They should hold or be eligible for required licenses and be comfortable working remotely in a US time zone.

2+ years Claims experienceCasualty Bodily Injury claims backgroundRemote workProficient communication over phoneInvestigation and negotiation experience
Active licenses (Home Resident Property & Casualty)Designation Home State (DHS) Florida or Texas LicenseAppraiser License
claims system
casualty bodily injury claimsliability investigationsclaims investigationnegotiationclaims settlementspolicy interpretationclaims systemcustomer serviceremote workeffective communication
Casualty Bodily Injury claimsliability investigationsclaims investigationnegotiationclaims settlementspolicy interpretationclaims systemcustomer serviceremote workeffective communication
communicationproblem-solvingcritical thinkingtime managementempathy

Required

Adjuster license
Industry Insurance
Job Function Investigate and resolve casualty claims remotely with negotiation and documentation
Role Subtype Customer Support Specialist
claims resolution adjustercasualty bodily injury claimsliability investigationsclaims investigationnegotiationclaims settlementspolicy interpretationclaims systemcustomer serviceremote workphone communicationeffective communicationlicenseadjuster licenseactive licensehome resident property & casualty licensedesignate home state floridatexas licenseappraiser licensetime zoneremoteinsuranceCasualty Bodily Injury claims

Not within the stated US time zones, Not eligible for required licenses, Not authorized to work in the United States

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