✦ Luna Orbit — Cybersecurity

Client Identity & Access Management Product Manager - Branch & Contact Center

at KeyCorp

📍 Brooklyn, OH Hybrid 💰 $71K – $125K USD / year Posted March 13, 2026
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Position Details

Salary $71K – $125K USD / year
Type Full-Time
Experience mid
Exp. Years 5+ years
Education Bachelor's degree or equivalent in Business, Technology, or related field
Category Cybersecurity

About this role

Manage client identity and access management strategies for KeyBank's Branch & Contact Center channels, focusing on fraud prevention, authentication, and secure client experiences.

Key Responsibilities

  • Lead identity verification
  • Implement CIAM standards
  • Define fraud metrics
  • Maintain documentation
  • Stay current on authentication threats

Technical Overview

Technical scope includes CIAM standards, authentication orchestration, fraud detection, and risk analysis within a banking environment, with flexible remote work options.

Ideal Candidate

The ideal candidate is a mid-level cybersecurity professional with 5+ years in identity and access management, specializing in CIAM and authentication protocols. They have experience in fraud prevention and risk mitigation within banking or financial services.

Must-Have Skills

Identity verificationAuthentication orchestrationCIAM standardsFraud detectionRisk analysis

Nice-to-Have Skills

Biometric authenticationBehavioral authenticationVendor managementRegulatory frameworks

Tools & Platforms

Authentication platformsCIAM tools

Required Skills

Identity and Access ManagementCIAMAuthenticationFIDO standardsMulti-factor AuthenticationFraud DetectionRisk ManagementAuthentication Orchestration Platforms

Hard Skills

Identity and Access ManagementCIAMAuthenticationFIDO standardsMulti-factor AuthenticationCybersecurityFraud PreventionRisk ManagementAuthentication Orchestration Platforms

Soft Skills

CommunicationStakeholder EngagementLeadershipTechnical GuidanceProblem-solving

Certifications

Preferred

FFIECNIST 800-63

Industry & Role

Industry Banking / Financial Services
Job Function Client identity and access management leadership

Keywords for Your Resume

Identity and Access ManagementCIAMAuthenticationFIDO standardsMulti-factor AuthenticationFraud DetectionRisk ManagementAuthentication Orchestration PlatformsCybersecurityVendor RelationshipsRegulatory FrameworksCredential CompromiseAccount TakeoverAuthentication FlowsSecurity StandardsIdentity verificationAuthentication orchestrationCIAM standardsFraud detectionRisk analysisBiometric authenticationBehavioral authenticationVendor management

Deal Breakers

Lack of experience with CIAM or authentication platforms, No background in fraud or cybersecurity roles, Unfamiliarity with banking security frameworks

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