Client Relationship Manager - Salt Lake City, UT

As a Client Relationship Manager (CRM), you lead branch operations by being the first point of contact and coordinating with teams and partners to deliver exceptional client experiences. You also resolve customer escalations, maintain branch paperwork and operations flow, and implement and train new processes, acting as the Branch Manager when needed.

• Serve as the first point of contact at the branch
• Resolve customer escalations and deepen client relationships
• Coordinate and maintain branch paperwork and operations flow
• Implement, train, and support new processes
• Act as the Branch Manager in their absence

Non-technical leadership role focused on branch operations and client relationship management. No specific technology stack or systems are named in the provided posting text.

The ideal candidate is a leadership-focused Client Relationship Manager (CRM) who can serve as the first point of contact at a branch and coordinate daily operational success. They should have strong experience resolving customer escalations, mentoring client service professionals, and implementing/training new processes to improve client experiences.