Position Details

Salary $60K – $65K USD / year

Type Full-Time

Experience entry

Exp. Years 0–2 years

Education Bachelor’s degree in Business, Marketing, Communications, Data Analytics, or related field

Category Customer Success & Support

About this role

Provide administrative, operational, and delivery support to Comscore’s Client Success organization for commercial accounts. Assist with reporting workflows, data QA, scheduling, and internal tracking while learning Comscore tools and reporting processes.

Key Responsibilities

Provide day-to-day administrative and operational support
Track client deliverables and deadlines
Assist with client report delivery and data QA
Run recurring/ad-hoc reports and coordinate with internal teams
Manage meeting scheduling with agendas, recaps, and action items

Technical Overview

This is a client success operations role focused on reporting workflows and data QA. Work includes recurring and ad-hoc report support, accuracy/format/completeness review, and maintaining internal deliverables and communication trackers.

Ideal Candidate

The ideal candidate is an entry-level professional (0–2 years) who is highly organized and detail-oriented, with strong communication skills. They can support client deliverables and reporting workflows by performing data QA, assisting with report delivery, and maintaining internal trackers using spreadsheets and project management systems.

Must-Have Skills

Strong organizational skills with the ability to manage multiple tasks and deadlines.Detail-oriented with interest in data accuracy and reporting.Excellent communication and interpersonal skills.Comfortable using spreadsheetspresentation toolsand project management systems.

Tools & Platforms

spreadsheetspresentation toolsproject management systemsComscore tools

Required Skills

client deliverables trackingdeadline trackingdata QAreport deliveryquality controlrecurring reportsad-hoc reportsinternal trackersmeeting schedulingagendasrecapsaction itemsspreadsheetspresentation toolsproject management systems

Hard Skills

client deliverables trackingdeadline trackingdata QAreport deliveryquality controlrecurring reportsad-hoc reportsdata accuracy checksinternal tracking (deliverablesticketscommunication logs)meeting schedulingagenda creationrecap creationaction items trackingspreadsheetspresentation toolsproject management systems

Soft Skills

organizational skillsmulti-taskingtime managementdetail-orientedcommunication skillsinterpersonal skillsproactiveeager to learnadaptableability to work in a fast-paced environmentclient success support mindsetcross-functional collaboration

Industry & Role

Industry SaaS

Job Function Support client success teams with reporting, data QA, and operational tracking.

Role Subtype Client Success Coordinator

Keywords for Your Resume

Client Success CoordinatorClient Successaccount managersclient success leadsclient deliverablesdata QAquality controlreport deliveryrecurring reportsad-hoc reportsspreadsheetspresentation toolsproject management systemsmeeting schedulingagendasrecapsaction itemscross-functional interactionsAnalyticsProductSupport

Deal Breakers

Must reside in the USA, If located within commutable distance to Portland-OR, New York-NY, Evansville-IN, or Reston-VA, must be able to report in-person 2x a week

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