Position Details

Salary $3K – $10K USD / year

Type Full-Time

Experience mid

Exp. Years 2+ years

Education Not specified

Category Customer Success & Support

About this role

Client Success Manager for a real estate marketing consultancy; owns client onboarding, campaign execution, performance monitoring, renewals, and upsell opportunities to ensure client results and long-term relationships.

Key Responsibilities

Onboard new clients
Run kickoff calls
Collect assets, logins, and information
Set expectations, timelines, and KPIs
Renewal and upsell calls

Technical Overview

Performance marketing basics; coordination across media buyers, tech support, and VAs; CRM-driven client management.

Ideal Candidate

The ideal candidate is a client success professional with 2+ years in account management or agency settings, capable of onboarding clients, maintaining relationships, and driving renewals and upsells within a real estate marketing context.

Must-Have Skills

2+ years in one of: account managementclient successagency managementor similar client-facing role

Nice-to-Have Skills

Real estate marketing experienceZoom proficiencyAttention to detail

Required Skills

OnboardingKickoff callsAssets collectionLogins collectionKPIsRenewalsUpsellsCRMSOPsCampaign executionPaid ads knowledge

Hard Skills

Onboarding new clientsKickoff callsCollect assets and loginsSet expectationstimelinesand KPIsWeekly/bi-weekly check-insReview performance dashboardsCoordinate with media buyers/tech support/ VAsRenewals and upsellsCRM updatesSOPs and checklistsCampaign executionPaid ads knowledge (funnelsadsleadsKPIs)

Soft Skills

CommunicationProactiveSystems thinkingAccountability

Industry & Role

Industry Real Estate

Job Function Own client success and renewals for real estate marketing campaigns in a remote setting

Role Subtype Client Success Manager

Keywords for Your Resume

Client Success ManagerRemoteReal Estate Marketingonboard new clientskickoff callsassetsloginsKPIsrenewalsupsellCRMSOPscampaign executionpaid adsfunnelsleadsclient successremoteonboarding

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