✦ Luna Orbit — Customer Success & Support

Client Success Manager

at Social Sparrow

📍 Remote, US Remote Posted March 20, 2026
Type Full-Time
Experience mid
Exp. Years Not specified
Education Not specified
Category Customer Success & Support

This role involves managing client relationships, analyzing digital campaigns, and providing excellent customer service in a remote marketing environment.

  • Build client relationships
  • Report on campaign success
  • Onboard new clients
  • Address client queries
  • Maintain customer service standards

Focus on digital marketing tools, Facebook advertising, campaign analysis, and client onboarding, with an emphasis on communication and relationship management.

The ideal candidate is a passionate, detail-oriented customer success professional with experience in digital marketing and client relations. They should excel in communication, problem-solving, and managing long-term client relationships in a remote environment.

Customer ServiceClient RelationsCommunication SkillsProblem-solvingTime Management
Facebook AdvertisingCampaign AnalysisWeb Performance MetricsOnboarding
FacebookFacebook Ads
Customer ServiceClient RelationsFacebook AdvertisingDigital MarketingCampaign AnalysisWeb Performance MetricsOnboardingCommunication SkillsProblem-solvingRemote
Facebook AdvertisingDigital MarketingCustomer ServiceClient RelationsCampaign AnalysisWeb Performance MetricsOnboardingCommunication SkillsProblem-solvingTime Management
People SkillsDetail OrientationPositive AttitudeSelf-starterSolutions FocusedResponsibilityTeamworkCommunication
Industry Marketing, Advertising & Public Relations
Job Function Manage client success and digital marketing campaigns remotely.
Role Subtype Customer Success & Support
client successcustomer servicefacebook advertisingdigital marketingcampaign analysisweb performance metricsclient onboardingcommunication skillsproblem-solvingremotefull-timeteamworkpositive attitudedetail orientedself-starter

Lack of customer service experience, Inability to work remotely, No experience with digital marketing, Poor communication skills

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