About this role
This role involves setting up, supporting, and monitoring complex network infrastructure including LAN, WLAN, WAN, and VoIP, with a focus on security and cloud integration.
Key Responsibilities
- Support and monitor LAN/WLAN/WAN/VoIP infrastructure
- Configure and troubleshoot network devices
- Implement security policies per NIST 800.171
- Manage cloud-based network segmentation/security appliances
- Collaborate with global IT teams
Technical Overview
The technical environment includes Cisco, Arista, Palo Alto, Juniper, and F5 network devices, with a focus on cloud security, network protocols, and troubleshooting complex network issues.
Ideal Candidate
The ideal candidate is a mid-level network support professional with at least 4 years of experience managing complex network environments, including cloud-based security and segmentation. They possess relevant Cisco and CompTIA certifications and have strong troubleshooting skills in LAN/WAN and security protocols.
Must-Have Skills
Cisco CCNA Cloud or CCNA Route & Switchminimum 4 years of network support experienceknowledge of FirewallsRoutersSwitchesVLANsfamiliarity with Load Balancersfamiliarity with SD-WAN devicesknowledge of network protocols (EIGRPOSPFHSRPBGP)support and maintenance of complex network environmentssupporting cloud-based network segmentation/security appliancessupporting LAN/WAN network troubleshootingknowledge of NIST 800.171 and SIEM
Nice-to-Have Skills
CCNP CloudAWS Certified Advanced NetworkingAzure Administrator AssociateAzure Security Engineer AssociateDNS/DHCP/NAT/FW SecurityCloud Security AppliancesVMware vSphereHyper-VMicrosoft Windows network support
Tools & Platforms
CiscoAristaPalo AltoJuniperArubaSilverpeakF5
Required Skills
Cisco CCNA CloudCCNA Route & SwitchCompTIA Network+FirewallsRoutersSwitchesVLANsWireless technologiesLayer2/Layer3 network stackroutingswitchingVoIPEIGRPOSPFHSRPBGPLoad BalancersSD-WANNIST 800.171SIEMLAN/WANDNSIPAM(S)FTPTFTPLDAPSMTPDHCPSNMPNetflowSyslog802.1xcertificates
Hard Skills
Cisco CCNA CloudCCNA Route & SwitchCompTIA Network+CompTIA Cloud+FirewallsRoutersLayer 2/3 SwitchesVLANsWireless technologiesLayer2/Layer3 network stackroutingswitchingVoIPEIGRPOSPFHSRPBGPgateway load balancingLoad BalancersSD-WANNIST 800.171SIEMLAN/WANDNSIPAM(S)FTPTFTPLDAPSMTPDHCPSNMPNetflowSyslog802.1xcertificates
Soft Skills
communicationproblem-solvingteamworkproject managementcreativitycollaborationinterface with users and customersinterface with Global IT Administrators
Certifications
Required
Cisco CCNA CloudCCNA Route & SwitchCompTIA Network+CompTIA Cloud+
Preferred
CCNP CloudAWS Certified Advanced NetworkingAzure Administrator AssociateAzure Security Engineer Associate
Keywords for Your Resume
Cloud Network AdministratorCisco CCNA CloudCCNA Route & SwitchCompTIA Network+CompTIA Cloud+FirewallsRoutersLayer 2/3 SwitchesVLANsWireless technologiesLayer2/Layer3 network stackroutingswitchingVoIPEIGRPOSPFHSRPBGPLoad BalancersSD-WANNIST 800.171SIEMLAN/WANDNSIPAM(S)FTPTFTPLDAPSMTPDHCPSNMPNetflowSyslog802.1xcertificatesNetwork SecurityCloud Support
Deal Breakers
Lack of required certifications (Cisco CCNA Cloud, CCNA Route & Switch, CompTIA Network+, Cloud+), Less than 4 years of relevant experience, Not U.S. citizen, No experience with network security protocols
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