Position Details
About this role
This role involves managing patient billing, ensuring claims are correctly processed, and providing support to healthcare payers and patients to maintain account accuracy and payment flow.
Key Responsibilities
- Service customer needs
- Handle billing and claims
- Follow up on accounts
- Ensure data accuracy
- Communicate with payers
Technical Overview
Requires knowledge of medical billing, ICD-9 and HCPCS codes, and proficiency with Microsoft Office and ERP systems for claims and account management.
Ideal Candidate
The ideal candidate is an entry-level customer service professional with at least one year of experience in healthcare, familiar with medical coding and billing, proficient in Microsoft Office, and capable of handling patient accounts and claims processing.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of customer service experience, No familiarity with medical coding or billing, Inability to use Microsoft Office, No high school diploma or equivalent
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