Position Details
About this role
This role involves managing patient accounts, collecting self-pay balances, auditing accounts for accuracy, and providing excellent customer service to guarantors.
Key Responsibilities
- Make outgoing calls to guarantors
- Audit accounts for accuracy
- Post payments to PMS
- Establish payment plans
- Answer guarantor inquiries
Technical Overview
The position requires familiarity with healthcare billing, practice management systems, and account reconciliation processes.
Ideal Candidate
The ideal candidate is an entry-level healthcare collections representative with strong communication skills, attention to detail, and the ability to handle patient inquiries and audit accounts for accuracy.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience in healthcare collections, Inability to communicate effectively, No experience with Practice Management Systems
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