Position Details

Type Not Specified

Experience entry

Exp. Years 6 Months IT experience (preferred)

Education Not specified

Category IT Support & Helpdesk

About this role

Companion/IT support role at a senior living community providing non-nursing companion services plus basic tech support. The job includes resident companionship, housekeeping and daily living assistance, and setting up/troubleshooting/teaching hardware and software onsite.

Key Responsibilities

Provide companion services for seniors
Provide tech support by setting up, trouble shooting and teaching hardware and software
Assist with housekeeping, meal preparation, and laundry
Provide transportation and escorts to appointments and social events
Communicate and support residents with sensory loss (low vision, hearing)

Technical Overview

Provides resident-facing tech support by setting up, troubleshooting, and teaching hardware and software. Works independently to document services, and supports residents with sensory loss communication needs (low vision, hearing).

Ideal Candidate

The ideal candidate is an entry-level or early-career IT support person who is comfortable providing tech support to seniors, including setting up, troubleshooting, and teaching basic hardware and software. They are warm, reliable, self-directed, and able to follow instructions while documenting services provided. They hold (or can obtain upon hire) a current CPR certification and can perform companion and light service duties onsite at the senior living community.

Must-Have Skills

Current CPR certification or CPR certification upon hireTech support such as setting uptrouble shooting and teaching hardware and softwareAbility to readfollow written instructionsand document services providedSelf-directed with the ability to work with little direct supervisionkindreliable

Nice-to-Have Skills

6 Months IT experience preferred

Tools & Platforms

Microsoft OfficeCPR

Required Skills

companion servicestech supporttrouble shootingteaching hardware and softwarehousekeepingmeal preparationlaundryCPRdocument services providedself-directed

Hard Skills

Companion servicesTech supportTroubleshooting hardware and softwareTeaching hardware and softwareHousekeepingMeal preparationLaundryironingPet careTransportation and escorts to appointments and social eventsHome organizationMove-in and move-out assistanceTrash removalCommunication and support related to sensory loss (low visionhearing)Assisting with cleaning and washing detail for golf carts and carsHandyman services such as hanging picturesfurniture assemblyand/or small repairs

Soft Skills

kindreliableself-directedability to work with little direct supervisionability to readfollow written instructionsand document services provided

Certifications

Required

CPR

Industry & Role

Industry Healthcare IT

Job Function Deliver onsite companion services while providing basic IT tech support to seniors.

Role Subtype IT Support Specialist

Tech Domains ITSM / ServiceNow, Linux

Keywords for Your Resume

Companion/IT Supportcompanion servicesnon-skillednon-nursing servicestech supporttrouble shootingteaching hardware and softwarehousekeepingshopping and errandsmeal preparationlaundryironingpet caredog walkingtransportation and escortscompanionshiphome organizationseasonal decoratingmove-in and move-out assistancetrash removalsensory losslow visionhearinggolf cartscarshandyman serviceshanging picturesfurniture assemblysmall repairsCPR6 Months IT experience preferreddocument services providedself-directedpaid trainingCompanion services

Deal Breakers

Current CPR certification or CPR certification upon hire, Ability to read, follow written instructions, and document services provided, Self-directed with the ability to work with little direct supervision

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile