Position Details
About this role
This role involves maintaining and supporting computer systems and infrastructure, including automation between ServiceNow and Jira, with a focus on system reliability and recovery.
Key Responsibilities
- Maintain systems
- Implement automation
- Support ServiceNow and Jira
- Perform recovery and backups
- Troubleshoot hardware/software issues
Technical Overview
Technical scope includes managing Windows and Linux servers, automating processes, and supporting enterprise tools like ServiceNow and Jira, with troubleshooting and recovery expertise.
Ideal Candidate
The ideal candidate is a versatile system administrator with experience in managing Windows and Linux environments, automation, and enterprise tools like ServiceNow and Jira. They possess strong troubleshooting skills and can handle routine and complex system support tasks.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with ServiceNow or Jira, No automation or troubleshooting experience, Unwilling to work on-site in Plano, TX, No college degree or equivalent
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