About this role
The Maintenance Controller maintains continuous surveillance over the airworthiness of JetBlue’s aircraft fleet and serves as the single interface between Technical Operations and Dispatch for maintenance concerns. The role coordinates unscheduled maintenance, supports AOG recovery, and ensures deferred maintenance and operational delay/cancellation tracking are accurately maintained.
Key Responsibilities
- Provide real time surveillance of aircraft airworthiness and resolve in-service discrepancies
- Serve as the single point of contact between Technical Operations and Dispatch for maintenance concerns
- Supervise and coordinate unscheduled maintenance functions using JetBlue Airways procedures
- Coordinate Aircraft on Ground (AOG) recovery plans and provide technical advice for out-of-service aircraft
- Oversee deferred maintenance tracking and record delays, cancellations, and flight interruptions
Technical Overview
This operational role focuses on aircraft maintenance control using real-time aircraft monitoring applications. It includes coordination across maintenance and operations stakeholders, administration of the deferred maintenance process, and adherence to the general maintenance manual and Operations Specification requirements, with FAA-certified airframe/powerplant knowledge.
Ideal Candidate
The ideal candidate is an experienced aircraft maintenance professional (5+ years) with heavy transport aircraft experience and an FAA Airframe and Powerplant Certificate. They can operate real-time aircraft monitoring applications, coordinate unscheduled maintenance and AOG recovery, manage deferred maintenance tracking, and communicate effectively with Technical Operations, Dispatch, Engineering, and multiple maintenance stakeholders.
Must-Have Skills
Five (5) years of aircraft maintenance experienceFive (5) years of experience in heavy transport aircraftFederal Aviation Administration (FAA) Airframe and Powerplant CertificateUses real time aircraft monitoring applicationsMaintain constant surveillance of overall line station activityMust be able to acquire and maintain a valid Security Identification Display Area (SIDA) BadgeMust be able to work flexible hours during the day and night operationWilling to work overtime when operational requirement is neededAuthority and responsibility for supervision and coordination of all unscheduled maintenance functions
Nice-to-Have Skills
Bachelor's degree in Aviation Maintenance
Tools & Platforms
real time aircraft monitoring applicationsSystem Operations Center (SOC)general maintenance manualinternal operating proceduresJetBlue Airways deferred maintenance process
Required Skills
aircraft maintenance surveillanceairworthinessreal time aircraft monitoringin-service discrepanciesunscheduled maintenance supervisionAircraft on Ground (AOG) recovery supportdeferred maintenance process trackingSecurity Identification Display Area (SIDA) Badgedelays and cancellations recordingSystem Operations Center (SOC)FAA Airframe and Powerplant Certificate
Hard Skills
aircraft maintenance surveillanceairworthiness oversightreal time aircraft monitoringproactive resolution of in-service discrepanciesmaintenance control and directionunscheduled maintenance supervision and coordinationaircraft status and restrictions communicationAircraft on Ground (AOG) recovery supporttechnical advice for aircraft out of servicedeferred maintenance process administrationdeferred maintenance trackingrecording delays and cancellationstracking flight interruptionsbidirectional communicationsmaintenance manual adherenceoperations specification requirements adherencecompliance with JetBlue Airways procedures
Soft Skills
cross-functional communicationstakeholder coordinationcustomer-facing crewmember supportability to work flexible hoursproblem-solving and recovery planning supportliaising effectively with multiple business units
Certifications
Required
Federal Aviation Administration (FAA) Airframe and Powerplant CertificateSecurity Identification Display Area (SIDA) Badge
Keywords for Your Resume
Controller MaintenanceMaintenance Controlleraircraft maintenanceairworthinessreal time aircraft monitoringin-service discrepanciesTechnical OperationsDispatchaircraft statusrestrictionsunscheduled maintenanceAircraft on Ground (AOG)EngineeringSys OpsFlightSystem Operations Center (SOC)line station activityLine MaintenanceContract Maintenancedeferred maintenance processgeneral Maintenance manualOperations Specification requirementsdelays and cancellationsflight interruptionsSecurity Identification Display Area (SIDA) BadgeFederal Aviation Administration (FAA)FAA Airframe and Powerplant Certificateheavy transport aircraft
Deal Breakers
Must have Five (5) years of aircraft maintenance experience, Must have Five (5) years of experience in heavy transport aircraft, Must have Federal Aviation Administration (FAA) Airframe and Powerplant Certificate, Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge, Must be legally eligible to work in the US and authorization to work in the US is required (no visa sponsorship)
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