Position Details
About this role
This role supports day-to-day help desk operations for the Tampa Bay Rays, assisting front office and baseball staff with technical issues and equipment.
Key Responsibilities
- Provide technical support for staff
- Document support requests
- Maintain inventory records
- Support Microsoft 365, Windows, macOS, iOS, Android
- Assist with software installations
Technical Overview
Provides support for Microsoft 365, Windows 11, macOS, iOS, Android devices, and peripherals, with experience in troubleshooting hardware and software in a fast-paced environment.
Ideal Candidate
The ideal candidate is an entry-level IT support professional with strong communication skills and basic troubleshooting experience in Windows, macOS, and mobile platforms. They should be proactive, customer-focused, and able to work on-site supporting help desk operations.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
Lack of customer service skills, No on-site support experience, No basic hardware or software troubleshooting skills, High school diploma not held
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