Position Details

Type Full-Time

Experience mid

Exp. Years 2-4 years

Education Not Specified

Category Sales & Business Development

About this role

Technical Account Manager responsible for managing key accounts in physical security, expanding opportunities within existing customers, and aligning security solutions with client challenges in a fast-paced environment.

Key Responsibilities

Develop and manage client relationships for key accounts
Generate new business opportunities by expanding within existing accounts
Collaborate with clients to understand business challenges and align solutions across physical security and managed services
Identify opportunities for upsell and cross-sell across security and IT service portfolio
Partner with technical teams to ensure client needs are translated into deliverables

Technical Overview

Focus on CCTV, intrusion detection, access control, and nurse call systems within security solutions; leverage managed services and consultative selling to drive growth.

Ideal Candidate

The ideal candidate is a technically savvy account manager with 2-4 years of security sales/account management experience; strong relationships with clients; ability to design tailored physical security solutions and drive upsell/cross-sell while managing accounts.

Must-Have Skills

2-4 years of technical sales or account management experience in security or related industriesStrong knowledge of CCTVfire systemsintrusion detectionaccess controlor emergency nurse call systemsMust have experience in account managementExcellent communication and relationship-building skillsBe able to work at a fast-paced environmentStrong technical aptitude with digital and security technologiesCommercially minded with a focus on delivering measurable client and business outcomes

Nice-to-Have Skills

Experience in cross-selling and upselling across security and IT service portfolioExperience with enterprise security deploymentsLocal MI knowledge

Required Skills

2-4 years of technical sales or account management experience in security or related industriesStrong knowledge of CCTVfire systemsintrusion detectionaccess controlor emergency nurse call systemsMust have experience in account managementExcellent communication and relationship-building skillsFast-paced environment experienceStrong technical aptitude with digital and security technologiesCommercially minded with a focus on delivering measurable client outcomes

Hard Skills

Technical account managementCCTVIntrusion detectionAccess controlEmergency nurse call systemsSecurity technologiesManaged servicesConsultative salesAccount managementUpsellCross-sell

Soft Skills

CommunicationRelationship-buildingStrategic thinkingClient-focusedTime management

Industry & Role

Industry Consulting

Job Function Serve as the primary liaison between clients and the company to grow revenue through physical security solutions.

Role Subtype Technical Account Manager

Keywords for Your Resume

technical account managerphysical securitycctvintrusion detectionaccess controlemergency nurse callsecurity technologiesmanaged servicesconsultative salesaccount managementupsellcross-sellremoteuscustomer relationshipsrelationship-buildingsecurity industryfast-pacedtechnology services

Deal Breakers

2-4 years of technical sales or account management experience in security, Must have knowledge of CCTV, intrusion detection, access control, or nurse call systems, Must have in-account management experience, Ability to work in a fast-paced environment

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