Position Details

Type Not Specified

Experience mid

Exp. Years Not specified

Category Supply Chain & Procurement

About this role

Cross-reference customer MRO products to Grainger parts, manage project data, and ensure timely, accurate cross-references to support sales and customer satisfaction.

Key Responsibilities

Cross-reference customer product information
Enter project details
Use Excel for data processing
Assess data quality
Communicate with Sales/CS and CRS team

Technical Overview

Strong data-management and internet-research skills; proficient in Microsoft Office; ability to process cross-reference opportunities and communicate with internal/external customers.

Ideal Candidate

The ideal candidate is bilingual (Spanish/English) with strong MRO/product knowledge, excellent Excel and data-management skills, and experience supporting cross-referencing to Grainger product data in a hybrid work setting.

Must-Have Skills

Proficient Speaking and Writing in Spanish and EnglishPrevious MRO experience in sales or customer service or equivalentExtensive knowledge of MaintenanceRepair and Operating productStrong working knowledge of Microsoft applicationsAble to communicate professionally with internal and external customersProcess management skills to collaborate cross-functionally

Nice-to-Have Skills

Bilingual (Spanish/English)Experience with cross-referencing systemsProject coordination

Tools & Platforms

Microsoft ExcelMicrosoft OutlookInternet search engines

Required Skills

Spanish and English bilingual; MRO experience; MS Office; Excel; Outlook; data quality; cross-referencing; communication; project coordination

Hard Skills

Cross-referencingMRO knowledgeMicrosoft ExcelOutlookInternet researchData qualityProduct data management

Soft Skills

CommunicationRelationship buildingAttention to detailMultitaskingProfessionalism

Industry & Role

Industry Retail & Manufacturing

Job Function Enable sales growth by converting customer MRO data into Grainger-compatible product references.

Role Subtype Cross Reference Analyst

Keywords for Your Resume

cross reference analystgraingermrospanishenglishbilingualhybridpanamasalescustomer serviceexceloutlookmicrosoft officedata qualityvendor collaborationcross reference systemproject coordinationreportingteam collaborationcross reference

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