Position Details
About this role
A role focused on building and executing customer advocacy programs, activating customer stories, managing references, and supporting sales and marketing initiatives.
Key Responsibilities
- Own advocacy programs
- Manage customer stories
- Coordinate references
- Partner with sales and marketing
- Drive review generation
Technical Overview
Involves managing advocacy assets, coordinating customer testimonials, and working with review platforms like G2 and Gartner Peer Insights.
Ideal Candidate
The ideal candidate is a customer marketing professional with 3+ years experience in advocacy and program management, skilled at activating customer stories and managing relationships to enhance brand reputation.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience in customer advocacy or program management, No experience working directly with customers, Inability to manage multiple stakeholder relationships
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