✦ Luna Orbit — Sales & Business Development

Customer Growth Account Executive, Commercial

at Klaviyo

📍 Denver, CO Onsite Posted March 12, 2026
Type Full-Time
Experience mid
Exp. Years 1-2+ years
Education Not specified
Category Sales & Business Development

This role focuses on managing customer accounts, driving upsell and cross-sell opportunities, and ensuring customer success in a SaaS environment for ecommerce clients.

  • Manage customer accounts
  • Conduct product demos
  • Identify expansion opportunities
  • Collaborate with teams
  • Achieve sales quotas

Involves SaaS platforms, CRM tools, and customer engagement strategies with a focus on ecommerce and marketing solutions.

The ideal candidate is an experienced SaaS account executive with 1-2+ years of closing experience, skilled in managing customer relationships, conducting product demos, and driving expansion within ecommerce or marketing segments.

1-2+ years of closing experience in SaaSExperience selling to ecommerce or marketing leadersStrong communication and presentation skillsPipeline management experienceAbility to conduct product demos
Experience with customer success or account managementExperience in ecommerce solutionsKnowledge of ROI/business case development
SFDCSalesforceCRM
SaaSCustomer SuccessAccount ManagementCRMsales cycleproduct demospipeline managementROI analysisconsultative sellingecommerce
SaaSCustomer SuccessAccount ManagementCRMsales cyclebusiness developmentproduct demospipeline managementROI analysisconsultative selling
communicationcustomer serviceactive listeningpersona-specific messagingnegotiationcollaboration
Industry SaaS
Job Function Customer account management and growth in SaaS ecommerce solutions
SaaSCustomer SuccessAccount ManagementCRMsales cycleproduct demospipeline managementROI analysisconsultative sellingecommercemarketingcustomer engagementexpansionquota attainmentnegotiation

Less than 1 year of SaaS closing experience, Lack of experience with ecommerce or marketing clients, Poor communication or demo skills

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