Position Details
About this role
This role involves managing customer quality concerns in an automotive manufacturing setting, ensuring compliance with industry standards, and supporting continuous improvement initiatives.
Key Responsibilities
- Acting as customer representative
- Managing action plans for quality concerns
- Tracking customer KPIs
- Supporting P-FMEA and change management
- Preparing 8D reports
Technical Overview
The technical environment includes automotive quality standards (IATF 16949, ISO 9001), quality tools like FMEA, PPAP, 8D, and ERP systems such as SAP, with a focus on manufacturing quality assurance.
Ideal Candidate
The ideal candidate is a mid-level automotive quality engineer with over 3 years of experience in customer quality roles, familiar with IATF 16949 and ISO 9001 standards, and proficient in tools like PPAP, FMEA, and SAP. Bilingual in French and English, they possess strong organizational and analytical skills to manage customer concerns and quality processes.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of automotive industry experience, No knowledge of IATF 16949 or ISO 9001, No experience with P-FMEA, PPAP, or 8D, Inability to communicate in French and English
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