✦ Luna Orbit — IT Support & Helpdesk

Customer Reliability Engineer, Airflow

at Astronomer

📍 Remote, US Remote 💰 $130K – $160K USD / year Posted March 05, 2026
Apply Now → ← Browse All Jobs

Position Details

Salary $130K – $160K USD / year
Type Full-Time
Experience mid
Exp. Years 0+ years
Education Not specified
Category IT Support & Helpdesk

About this role

Support engineer role focused on providing technical expertise in Apache Airflow and cloud environments to enterprise customers. The role involves troubleshooting, support, and contributing to open-source projects.

Key Responsibilities

  • Learn and build expertise in Airflow and cloud engineering
  • Solve challenging Airflow problems for customers
  • Contribute to open-source Airflow repository
  • Work directly with customer data engineers and DevOps
  • Provide feedback to shape Airflow project

Technical Overview

Technical scope includes Apache Airflow, Kubernetes, cloud platforms, and data engineering. Environment involves SaaS support, cloud-native products, and open-source collaboration.

Ideal Candidate

The ideal candidate is a mid-level support engineer with strong expertise in Apache Airflow, Kubernetes, and cloud platforms. They possess excellent customer empathy, problem-solving skills, and technical knowledge to assist enterprise customers in maintaining reliable data workflows.

Must-Have Skills

Apache AirflowCustomer supportTechnical knowledgeProblem-solving

Nice-to-Have Skills

KubernetesCloud EngineeringOpen-source contributions

Tools & Platforms

Apache AirflowKubernetesCloud platforms

Required Skills

Apache AirflowCustomer supportTechnical knowledgeProblem-solvingKubernetesCloud EngineeringOpen-source contributions

Hard Skills

Apache AirflowAirflowKubernetesCloud EngineeringCloudSoftware engineeringOpen-source contributions

Soft Skills

Customer empathyTechnical knowledgeProblem-solvingCommunicationCustomer support

Industry & Role

Industry SaaS
Job Function Provide technical support and expertise in Airflow and cloud environments to enterprise clients

Keywords for Your Resume

Apache AirflowAirflowKubernetesCloud EngineeringCustomer supportSupport teamSupportSupport engineerCustomer successOpen-sourceSupport systemsData engineeringCloud platformsTechnical knowledgeCustomer empathyOpen-source contributions

Deal Breakers

Lack of experience with Apache Airflow, No customer support background, Inability to work flexible hours, No remote work experience

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile