CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALES REPRESENTATIVE - 2

This role involves selling HVAC products and services, providing customer support, and ensuring a smooth sales process at a Tampa branch. The CSR/Inside Sales Representative handles customer inquiries via multiple channels and meets sales targets.

• Help build sales and maintain accounts
• Handle customer inquiries via walk-in, phone, email
• Process orders and manage shipments
• Educate customers on products
• Collaborate with management on customer satisfaction

The position requires knowledge of HVAC products, customer relationship management, and sales processes. It involves direct customer interaction, order processing, and product education.

The ideal candidate is a customer-focused individual with excellent communication skills, sales experience, and product knowledge, preferably in HVAC or retail environments. They should be able to handle customer inquiries, process orders, and meet sales quotas in an on-site setting.