Position Details
About this role
This role involves providing customer service and inside sales support at a physical branch location, handling inquiries, processing orders, and ensuring customer satisfaction.
Key Responsibilities
- Assist customers at the counter
- Handle phone and email inquiries
- Process sales and orders
- Support warranty and returns
- Maintain customer records
Technical Overview
The position requires basic technical knowledge of HVAC products, sales processes, and customer communication tools, with a focus on on-site support.
Ideal Candidate
The ideal candidate is a motivated, customer-focused individual with excellent communication skills and a basic understanding of sales and customer support processes. They should be eager to grow within a manufacturing or industrial environment and provide exceptional service at the on-site location.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of customer service experience, Inability to work on-site, Poor communication skills
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