Customer Service Representative - Janesville, WI

Full-time inbound Customer Service Representative position at Grainger in Janesville, WI with a hybrid work mode. Includes 8-week paid onsite training and a Monday–Friday schedule with weekends off.

• Provide inbound customer service support
• Navigate multiple customer service systems
• Work in a fast-paced, high-volume environment
• Participate in 8-week paid onsite training academy
• Support customer experience under a supervisor

Non-technical support role emphasizing quick learning of systems and customer service workflows. No specific software platforms are named in the provided excerpt.

The ideal candidate is an entry-level Customer Service Representative who is motivated by helping others and can navigate multiple systems in a fast-paced, high-volume environment. They can successfully complete an onsite 8-week paid training academy and work a Monday–Friday daytime shift in a hybrid arrangement.