✦ Luna Orbit — Sales & Business Development

Customer Service Representative - Lake Forest, IL

at W.W. Grainger

📍 LAKE FOREST, IL, US, 60045-5202 Hybrid 💰 $19 – $19 USD / year Posted April 17, 2026
Apply Now → ← Browse All Jobs

Position Details

Salary $19 – $19 USD / year
Type Full-Time
Experience entry
Exp. Years Not specified
Education Not specified
Category Sales & Business Development

About this role

Full-time inbound Customer Service Representative role at Grainger in Lake Forest, IL with hybrid work mode. The position includes an 8-week paid onsite training academy and a Monday–Friday daytime schedule.

Key Responsibilities

  • Provide inbound customer service support
  • Navigate multiple customer service systems
  • Work in a fast-paced, high-volume environment
  • Participate in 8-week paid onsite training academy
  • Support customer experience under a supervisor

Technical Overview

Non-technical role focused on system navigation and customer support workflow execution. Specific software/tools are not named in the provided excerpt.

Ideal Candidate

The ideal candidate is an entry-level Customer Service Representative who enjoys helping others and can navigate multiple systems in a fast-paced, high-volume environment. They are comfortable in a hybrid setup and can complete an onsite 8-week paid training academy.

Must-Have Skills

customer serviceinbound Customer Service Representativesskilled in navigating multiple systemshigh-volume environment

Tools & Platforms

multiple systems

Required Skills

customer serviceinbound customer supportnavigate multiple systemshigh-volume environment

Hard Skills

customer serviceinbound customer supportnavigating multiple systemshigh-volume environmentpaid onsite training academyschedulingsystem navigationsoft skills

Soft Skills

helping otherscommunicationcustomer focusfast-paced adaptabilityteam collaboration

Industry & Role

Industry Retail
Job Function Deliver inbound customer service and support efficiently in a hybrid work environment.
Role Subtype Customer Service Rep

Keywords for Your Resume

Customer Service RepresentativeCustomer Service RepCustomer Supportinbound Customer Service RepresentativesHybridW.W. GraingerGrainger8-week paid onsite training academypaid onsite training academyMonday through Friday8:30 a.m. - 5:00 p.m. shift100 Grainger ParkwayLake ForestIL 60045navigate multiple systemshigh-volume environmentcustomer experienceSupervisor of Customer Experienceweekends offinbound

Deal Breakers

Must be able to work onsite for the training academy

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile