Position Details
About this role
Lead customer pilot programs across North America, demonstrating financial and operational value of Beyond Oil’s solution; onboard and train restaurant teams and executives; manage multiple implementations and gather feedback for product improvements.
Key Responsibilities
- Lead pilot programs across North America
- Demonstrate value and adoption
- Build relationships with key stakeholders
- Develop and deliver train-the-trainer programs
- Track performance metrics and pilots
Technical Overview
Experience with customer success in SaaS or service delivery, pilot program management, KPI tracking, onboarding and training design; remote collaboration and travel readiness.
Ideal Candidate
The ideal candidate has 3+ years in restaurant operations with customer-facing experience, strong communication, and the ability to manage multiple pilots across North America; comfortable traveling up to 75%; capable of training restaurant teams.
Must-Have Skills
None listed
Required Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Willingness to travel 75% (required), 3+ years in restaurant operations, Strong communicator with executive stakeholders
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