✦ Luna Orbit — Customer Success & Support

Customer Success Manager - Safety

at Veeva

📍 South Korea - Seoul Onsite Posted March 10, 2026
Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category Customer Success & Support

This role involves managing customer relationships for Veeva Safety in Korea, ensuring regulatory compliance, and driving solution adoption to maximize customer success.

  • Manage customer relationships
  • Ensure compliance with Korean regulations
  • Guide solution adoption
  • Gather and relay customer feedback
  • Act as liaison between customer and product teams

The technical scope includes Veeva Safety platform, CRM tools, and understanding of Korean regulatory requirements for life sciences safety solutions.

The ideal candidate is a proactive customer success manager with 3+ years of experience in life sciences, familiar with Veeva Safety and Korean regulatory requirements. They excel at building strong customer relationships and guiding solution adoption.

Customer relationship managementExperience with Veeva SafetyUnderstanding of Korean regulatory requirementsProactive problem solving
Experience in the Korean life sciences industryTravel flexibility within KoreaProduct feedback collection
Veeva SafetyCRM toolsProduct Management tools
Customer SuccessVeeva SafetyCustomer Relationship ManagementRegulatory RequirementsSolution AdoptionKorean RegulatoryProduct FeedbackStrategic GuidanceCustomer FocusProactive
Customer SuccessVeeva SafetyLife SciencesCustomer Relationship ManagementRegulatory RequirementsProduct FeedbackSolution AdoptionKorean Regulatory Knowledge
ProactiveRelationship BuildingCommunicationStrategic GuidanceCustomer Focus
Industry Life Sciences / SaaS
Job Function Customer success management for Veeva Safety in Korea
Customer SuccessVeeva SafetyCustomer Relationship ManagementRegulatory RequirementsSolution AdoptionKorean RegulatoryProduct FeedbackStrategic GuidanceCustomer FocusProactive

Lack of experience with Veeva Safety, No background in life sciences, Inability to travel within Korea, Poor communication skills, Unfamiliarity with Korean regulatory environment

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