✦ Luna Orbit — IT Support & Helpdesk

Data Analyst

at Kforce

📍 Memphis, TN Unknown Posted March 04, 2026
Type Contract
Experience senior
Exp. Years 7+ years
Education Bachelor's degree in Information Systems or equivalent experience
Category IT Support & Helpdesk

This position involves developing and supporting ServiceNow platform modules, focusing on automation, integrations, and process improvements within an enterprise IT environment.

  • Develop and maintain ServiceNow modules
  • Create scripts and workflows
  • Integrate external APIs
  • Ensure security and compliance
  • Support ITSM and ITOM processes

Technical environment includes ServiceNow platform customization, scripting in JavaScript, API integrations via REST and SOAP, and management of modules like CMDB, Discovery, and Service Catalog aligned with ITIL best practices.

The ideal candidate is a senior ServiceNow Developer with over 7 years of experience in platform development, administration, and integration, with strong scripting and API skills, and comprehensive knowledge of ITSM, ITAM, and ITOM modules.

ServiceNow developmentITSMITAMITOMDiscoveryService CatalogJavaScriptREST APISOAP APIITIL
GRCService MappingAsset ManagementOrchestrationPlatform ArchitectureSecurity Compliance
ServiceNowJiraREST APISOAP API
ServiceNowITSMITAMITOMDiscoveryService CatalogService PortalJavaScriptREST APISOAP APIITILPlatform ArchitectureSecurity Compliance
ServiceNowServiceNow ITSMITSMITAMITOMDiscoveryService CatalogService PortalEvent ManagementCMDBService MappingAsset ManagementOrchestrationJavaScriptClient ScriptsBusiness RulesUI PoliciesUI ActionsScript IncludesSLAsImport SetsREST APISOAP APIPlatform ArchitectureSecurity ComplianceITIL
CommunicationCollaborationProblem-solvingProcess OrganizationDocumentation
Industry Government/Public Sector
Job Function ServiceNow platform development and administration
ServiceNowITSMITAMITOMDiscoveryService CatalogService PortalEvent ManagementCMDBService MappingAsset ManagementOrchestrationJavaScriptREST APISOAP APIITILPlatform ArchitectureSecurity Compliance

Lack of 7+ years ServiceNow experience, No experience with core modules like ITSM, ITAM, ITOM, No scripting or API expertise, No Bachelor's degree or equivalent

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