Position Details

Type Full-Time

Experience mid

Exp. Years 2+ years

Education Not specified

Category System Administration

About this role

Data Analyst to support Ollie’s subscription retention and member loyalty by building data-driven analyses and testing strategies across lifecycle communications, apps, and member services.

Key Responsibilities

Drive data-driven retention optimization across lifecycle comms
Lead hypotheses and test valuation
Design and measure experiments for new experiences/features
Act as data resource for cross-functional teams
Contribute to analytical process improvements

Technical Overview

Proficiency in SQL and Excel with experience in analytics platforms (Segment, Google Analytics, Mixpanel, Looker, Snowflake) and retention/cohort analytics to measure LTV and churn. Responsible for test design and measurement for new features.

Ideal Candidate

The ideal candidate is a mid-level Data Analyst with 2+ years of data analytics experience, focusing on retention analytics and subscription retention, who can translate data into actionable insights for optimizing the Ollie member lifecycle.

Must-Have Skills

2+ years data analyticsSQLExcelRetention analyticsCohort analysisTest design

Nice-to-Have Skills

SegmentGoogle AnalyticsMixpanelLookerSnowflake

Tools & Platforms

SQLStructured Query LanguageExcelSegmentGoogle AnalyticsMixpanelLookerSnowflake

Required Skills

SQLStructured Query LanguageExcelRetention analyticsSubscription retentionCohort analysisTest designA/B testingSegmentGoogle AnalyticsGAMixpanelLookerSnowflakeLifetime ValueLTVlifecycleexperimentation

Hard Skills

SQLStructured Query LanguageExcelRetention analyticsSubscription retentionCohort analysisTest designA/B testingSegmentGoogle AnalyticsGAMixpanelLookerSnowflakeLifetime ValueLTV

Soft Skills

communicationcollaborationanalytical thinkingproblem solvingstorytelling with data

Industry & Role

Industry E-commerce

Job Function Analyze subscription retention data to optimize Ollie’s member lifecycle

Role Subtype Data Analyst

Keywords for Your Resume

data analystdata analyticsretention analyticssubscription retentioncohort analysistest designA/B testingSQLStructured Query LanguageExcelSegmentGoogle AnalyticsGAMixpanelLookerSnowflakeLifetime ValueLTVlifecycleexperimentationremoteeast coastCohort analysisRetention analytics

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Data Analyst, Retention

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