Position Details
About this role
This role provides technical and operational support for enterprise applications, focusing on incident resolution, system monitoring, and maintaining high availability of critical financial and GRC systems in a hybrid work setting.
Key Responsibilities
- Monitor application performance
- Respond to incidents
- Troubleshoot issues
- Support enterprise applications
- Maintain system health
Technical Overview
Supports approximately 35 enterprise applications including GRC and finance systems, monitors system health, triages incidents, and collaborates with engineering teams to ensure system stability.
Ideal Candidate
The ideal candidate is a mid-level application support engineer with 3+ years supporting enterprise applications, including GRC and finance systems, with strong troubleshooting and monitoring skills in a hybrid environment.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Less than 3 years support experience, No experience with enterprise applications, Lack of troubleshooting skills, No experience with GRC or finance systems, Location outside Tampa without remote options
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