Data Center Engineering Operations Cluster Manager, Amazon Dedicated Cloud

This role manages daily operations and maintenance of mission-critical data center infrastructure in a specific AWS region. The Cluster Manager oversees electrical, mechanical, and HVAC equipment, leads 24x7 teams, and ensures availability and reliability (99.999% uptime) while maintaining safety and security.

• Oversee data center critical infrastructure and ensure work quality without customer impact
• Oversee safety, security, availability, quality, and performance across multiple shifts
• Manage teams of 24x7 engineering technicians and Facility Managers
• Engage in improvement projects from conception to completion
• Coordinate daily with support teams and be actively involved in ongoing construction activities

You will troubleshoot and oversee critical data center facility equipment including electrical support (diesel generators, switchgear, UPS, busways), mechanical cooling systems (computer room cooling units, chillers, cooling towers, pumps, motors), and building systems (fire suppression and building automation systems). The position focuses on high-reliability operations aligned to service level agreements.

The ideal candidate is a senior data center engineering operations leader responsible for electrical, mechanical, and HVAC facility reliability in mission-critical environments. They can manage 24x7 teams of engineering technicians and Facility Managers and maintain availability and reliability targets (99.999% uptime), with strong program management experience and the ability to hold and maintain an active Top Secret clearance with SCI eligibility (TS/SCI) including polygraph.