Position Details

Type Full-Time

Experience mid

Exp. Years 4 - 6.6 years

Education Bachelor's degree in computer science, Engineering, MIS, or a related field, or equivalent work experience.

Category Cloud & Infrastructure

About this role

Data Center Operations Analyst at Ameriprise India LLP, responsible for day-to-day data center operations, infrastructure management, capacity planning, and vendor coordination in a hybrid India-based role.

Key Responsibilities

Operations Management: Day-to-day data center operations
Infrastructure Management: Ensure proper functioning of systems (servers, networking, cooling, power)
Capacity planning
Vendor management
Documentation and reporting

Technical Overview

Hands-on with data center hardware, networking, HVAC, PDU/UPS; adherence to ITSM processes; focus on security/compliance standards and disaster recovery planning.

Ideal Candidate

The ideal candidate is a mid-level data center operations professional with 4-6 years managing data center infrastructure, including HVAC, PDU/UPS, server and networking hardware, ITSM processes, and security/compliance standards (ISO, PCI-DSS, GDPR).

Must-Have Skills

Bachelor's degree in computer scienceEngineeringMISor related field4 - 6.6 years of Experience in managing datacenter operations and related InfrastructureKnowledge of data center hardware installation/customization and troubleshootingExpert knowledge on troubleshooting data center issues (CablingPowerServer and patch panelsRacks and Cable Mapping and network (LAN/WAN/Switches/Routers))Strong ITSM practices (incidentProblem and change management)

Nice-to-Have Skills

Experience with Agile methodologiesFamiliarity with Security best practices and compliance requirementsVendor management

Tools & Platforms

ITSMIncident management toolingChange management tooling

Required Skills

Data center operationsHVACPDUUPSserversnetworkingbackup and recoverydisaster recoverysecurity and complianceISOPCI-DSSGDPRITSM

Hard Skills

Data center operationsHVACPDUUPSServersNetworkingBackup and recoveryDisaster recoverySecurity and complianceISOPCI-DSSGDPRITSM

Soft Skills

CommunicationCollaborationCustomer serviceProblem-solvingAttention to detail

Certifications

Preferred

ITILISO 27001 Lead ImplementerPCI-DSSGDPR

Industry & Role

Industry Financial Services

Job Function Oversee daily data center operations and infrastructure in a hybrid environment

Role Subtype Data Center Operator

Tech Domains HVAC, Networking, Windows Server, Linux, Active Directory, ITSM / ServiceNow, ISO

Keywords for Your Resume

data center operationshvacpduupsserversnetworkingsecuritycomplianceisopci-dssgdprcapacity planningvendor managementitsmbackup and recoverydisaster recoverybusiness continuityindiahybridfull-timedata center hardwareit infrastructuresecurity and compliance

Deal Breakers

Bachelor's degree required or equivalent, Lack of data center operations experience, Inability to work in a hybrid India-based role

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