Position Details

Type Full-Time

Experience lead

Exp. Years 4+ years (technical) and 4+ years (people management)

Education Bachelor's degree or above in computer science, computer engineering, or related field, or experience managing teams

Category Operations & Logistics

About this role

AWS Data Center Operations Area Manager leading Data Center Managers and Technicians across a 24/7 environment, focusing on people development, process optimization, and incident response across multiple facilities.

Key Responsibilities

Team management of Data Center Managers leading Data Center Technicians
Define strategy to improve efficiency and productivity of 24x7 Datacenter Operations
Manage workflows, processes and throughput for data Centers Operations
Ensure operational KPIs and Metrics are met inside AWS Data Centers
Drive innovation and automation within Data Center Operations

Technical Overview

Oversee critical infrastructure operations, including power and cooling support, building monitoring, and safety/compliance programs; drive automation and process improvements; manage vendor performance and incident resolution.

Ideal Candidate

The ideal candidate is an experienced data center operations leader with at least 4 years of technical experience and 4+ years of people management, capable of overseeing 24/7 operations across multiple data centers and driving safety, reliability, and automation initiatives.

Must-Have Skills

4+ years of technical work with computer systems and technology components4+ years of people management in data center operations or critical infrastructure environmentBachelor's degree or above in computer sciencecomputer engineeringor related fieldor experience managing teams

Nice-to-Have Skills

Knowledge of operating systemshardwarestoragenetworksecuritydatabase administration and cloud infrastructureExperience presenting complex ideas in writing4+ years of people managementincluding 2+ years as a manager of managers experience

Tools & Platforms

SwitchgearGeneratorsUPSPDUCRAHU unitsCentrifugal chillersCooling towersBuilding monitoring systems

Required Skills

4+ years of technical work with computer systems and technology components4+ years of people management in data center operations or critical infrastructure environmentSix Sigmaincident managementsafety and security policies

Hard Skills

Six Sigmaincident managementIT infrastructuredata center operationsteam leadershipvendor managementsafety proceduressecurity policiesbuilding monitoring systemscrisis management

Soft Skills

leadershipcommunicationmentoringstrategic thinkingproblem-solving

Industry & Role

Industry Cloud & Infrastructure

Job Function Oversee 24/7 data center operations, lead teams, optimize performance and safety, and drive engineering and process improvements

Role Subtype Data Center Operations Manager

Keywords for Your Resume

data center operations area managerdata center managersdata center technicians24x7 rotating shiftteam managementincident responsevendor managementcrisis situationssecurity policiessafety proceduresbuilding monitoring systemsIT infrastructurepower distribution equipmentswitchgearUPSgeneratorsdata center operationsarea managerdatacenter24x7shift managementincident managementcrisis management

Deal Breakers

U.S. citizenship required for GovCloud access, Bachelor's degree or above not present

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