Position Details

Type Full-Time

Experience mid

Exp. Years 2 years

Education Not specified

Category Operations & Logistics

About this role

This role supervises day-to-day warehouse/data-center operations, ensuring efficient workflows, quality standards, and strong customer service. The supervisor creates schedules, coaches a team to improve performance, supports continuous improvement, and maintains a clean work environment while following GXO quality expectations and the GXO 7S program.

Key Responsibilities

Ensure efficient daily operations of the warehouse
Prepare schedules
Supervise the team and provide training and coaching to improve performance
Monitor work quality to consistently deliver exceptional customer service
Implement continuous improvement action plans

Technical Overview

The position requires hands-on operational proficiency using Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment. It also emphasizes quality policy adherence, work-quality monitoring, and continuous improvement action plans within a warehouse/3PL-style environment.

Ideal Candidate

The ideal candidate is a warehouse/data-center operations supervisor with 2+ years of relevant experience and strong people leadership skills. They are proficient with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment, and they can drive day-to-day operations, quality standards, and continuous improvement while maintaining a clean, organized environment.

Must-Have Skills

2 years of relevant work experienceMicrosoft Office (WordExcel and Outlook)computerized scanner equipmentavailability to work a flexible schedule as neededincluding planned and unplanned overtimewhich may include weekends

Nice-to-Have Skills

Bachelor's degree in Logistics or a related field2 years of managerial or supervisory experienceBilingual English/SpanishExperience in an AS9100 or ISO environmentWarehousing or Third-Party Logistics (3PL) experience

Tools & Platforms

Microsoft Office (WordExcel and Outlook)computerized scanner equipment

Required Skills

warehouse operationsschedule preparationsupervise the teamtraining and coachingmonitor work qualitycustomer servicequality policyGXO 7S programcontinuous improvement action plansMicrosoft Office (WordExcel and Outlook)computerized scanner equipmentas9100isowarehousingthird-party logistics (3pl)

Hard Skills

warehouse operationsschedule preparationsupervising a teamtraining and coachingwork quality monitoringcustomer service quality monitoringunderstanding of the company quality policyGXO 7S programcontinuous improvement action plansmaintaining a clean environmentlifting objects of various shapessizes and weightscomputerized scanner equipmentMicrosoft Office (WordExcel and Outlook)availability to work flexible scheduleAS9100ISOWarehousingThird-Party Logistics (3PL)

Soft Skills

encouraging people to continually raise the barleadershipteam supervisioncommunication with leadershipteam members and other departmentscoachingperformance improvementresponsibility for day-to-day warehouse operations

Industry & Role

Industry Logistics

Job Function Supervise and optimize daily warehouse/data-center operations while coaching a team to meet quality and customer service standards

Role Subtype Operations Manager

Keywords for Your Resume

Data Center Operations SupervisorOperations Supervisorwarehouse operationsMicrosoft OfficeWordExcelOutlookcomputerized scanner equipmentschedule preparationsupervise the teamtraining and coachingmonitor work qualitycustomer servicequality policyGXO 7S programcontinuous improvement action plansAS9100ISOWarehousingThird-Party Logistics (3PL)Bilingual English/Spanishmanagerial or supervisory experienceflexible scheduleplanned and unplanned overtimeMicrosoft Office (WordExcel and Outlook)

Deal Breakers

Must have 2 years of relevant work experience, Must have experience with Microsoft Office (Word, Excel and Outlook), Must have experience with computerized scanner equipment, Must be able to work flexible schedule including planned and unplanned overtime (may include weekends)

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Data Center Operations Supervisor - 1st Shift

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