About this role
Amazon AWS Data Center Technician roles involve hands-on hardware/network diagnostics, server maintenance, and 24/7 on-site support within Fredericksburg, VA.
Key Responsibilities
- Meet SLA via directed workflow
- First line hardware troubleshooting
- Server hardware repairs
- Routine network and OS related repairs
- Documentation and ticketing
Technical Overview
Technical scope includes Linux and UNIX operating systems, networking, server hardware, data center operations, and ticketing/documentation workflows.
Ideal Candidate
An entry-level to mid-level Data Center Technician with 1+ years in networking and Linux, capable of handling 24/7 on-site data center support, hardware/server maintenance, and ticketing documentation.
Must-Have Skills
1+ years of computer networking experience1+ years of Linux operating systems experienceBachelor's degree in Information TechnologyComputer Scienceor a related fieldExperience in computer networkingExperience working with Linux operating systemsCan lift and rack equipment up to 40 poundsExperience with computer hardware troubleshooting and repairAssociate's degree in IT-related field or equivalent professional or military experience2+ years of experience with server hardware1+ years of experience with UNIX/Linux operating systems
Nice-to-Have Skills
Can work in cramped spaces or elevated locationsExperience dealing effectively with customersExperience managing work and priorities through a ticketing systemExperience with cabling infrastructure best practicesExperience working in a data center environment2+ years of data center experienceUnderstanding of storage devicesExperience managing work and priorities through a ticketing system
Tools & Platforms
Ticketing systemDocumentation tools
Required Skills
1+ years networking; 1+ years Linux OS; Bachelor's in IT/CS; Linux/UNIX; server hardware; 40-pound lift; data center ops
Hard Skills
Linux operating systemsUNIXNetworkingServer hardwareData center operationsTicketing systemDocumentation
Soft Skills
Safety-consciousTeamworkCommunication
Keywords for Your Resume
data center operations technicianamazon web servicesfredericksburglinux operating systemscomputer networkingserver hardwareunix/linux operating systemsnight shift24/7 operationson-call rotationdocumentationticketing systemon-sitelifting up to 40 poundsdata center environmentcrating? not includeddata center operationsawslinuxunixnetworkingon-call
Deal Breakers
Lack of 1+ year networking or Linux experience, No lifting capability (40 pounds), No associate/bachelor IT degree or equivalent experience
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