Position Details

Type Not Specified

Experience senior

Exp. Years 5 years

Education Bachelor's degree in Logistics or a related field (preferred)

Category Executive & General Management

About this role

Senior Operations Manager responsible for daily oversight of warehouse operations supporting national returns processing and outbound order preparation in a multichannel distribution center. Leads associates, manages inventory control, drives Lean-based improvements, and tracks KPIs to meet operational targets.

Key Responsibilities

Supervise, motivate, coach and train warehouse associates
Oversee equipment and coordinate maintenance needs
Handle inventory control processes
Drive quality operations through Lean methodologies and KPI monitoring
Ensure picking/putaway and outbound packing meet lead time requirements

Technical Overview

Operational leadership role with use of Microsoft Office and computerized scanner equipment, focusing on process execution metrics like picking/putaway and outbound packing/lead times. May involve structured improvement initiatives aligned to Lean and Six Sigma/continuous improvement practices.

Ideal Candidate

The ideal candidate is a senior operations leader with 5+ years of relevant warehouse or logistics operations experience. They can supervise and develop warehouse associates, drive Lean-based process improvements using KPIs, and manage inventory control along with picking, putaway, and outbound packing performance. They are proficient with Microsoft Office and computerized scanner equipment and can flexibly cover overtime as needed.

Must-Have Skills

5 years of relevant work experienceExperience with Microsoft OfficeExperience with computerized scanner equipmentAvailability to work a flexible schedule as neededincluding planned and unplanned overtimewhich may include weekends

Nice-to-Have Skills

Bachelor's degree in Logistics or a related fieldBilingual English/SpanishExperience in an AS9100 or ISO environmentLeanSix Sigma and Continuous Process Improvement knowledge and experienceExperience in warehousing or Third-Party Logistics (3PL)Solid problem-solving techniques and statistical analysis skills

Tools & Platforms

Microsoft Officecomputerized scanner equipment

Required Skills

warehouse operations supervisioninventory control processesLean methodologiesKPIspicking and putawayoutbound packinglead time requirementsMicrosoft Officecomputerized scanner equipmentsafetyqualitydeliverycostemployee moraleproblem-solvingstatistical analysis

Hard Skills

warehouse operations supervisioncoaching and training warehouse associatesinventory control processesLean methodologiesKPIspicking and putawayoutbound packinglead time requirementsprojects for safetyprojects for qualityprojects for deliveryprojects for costprojects for employee moraleMicrosoft Officecomputerized scanner equipmentLeanSix Sigmacontinuous process improvementAS9100ISO environmentwarehousingThird-Party Logistics (3PL)problem-solvingstatistical analysis

Soft Skills

leadershipsupervisemotivateand coachorganizational communicationproblem-solvingteam guidance and educationperformance improvement strategy implementationcross-team leadership

Industry & Role

Industry Logistics

Job Function Lead and improve daily warehouse operations for returns and outbound order preparation

Role Subtype Operations Manager

Keywords for Your Resume

Data Center Senior Operations ManagerSenior Operations Manager1st ShiftMonday - Friday 8:00am - 4:30pmwarehouse associatesinventory control processesLean methodologiesKPIspicking and putawayoutbound packinglead time requirementssafetyqualitydeliverycostemployee moraleMicrosoft Officecomputerized scanner equipmentflexible scheduleovertimeAS9100ISOSix SigmaContinuous Process ImprovementThird-Party Logistics (3PL)senior operations managerinventory control3PL

Deal Breakers

5 years of relevant work experience, Experience with Microsoft Office, Experience with computerized scanner equipment, Ability to work flexible schedule including planned/unplanned overtime (may include weekends)

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Data Center Senior Operations Manager- 1st Shift

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