Position Details

Type Full-Time

Experience entry

Exp. Years 1+ years

Education High School Diploma or equivalent

Category Cloud & Infrastructure

About this role

AWS data center role focused on installing and maintaining hardware, troubleshooting server and network components, and supporting 24/7 data center operations. The position requires travel between data centers and on-call availability.

Key Responsibilities

Perform server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents
Serve as primary contact for internal/external stakeholders
Perform on-call duties and scheduled maintenance/change management activities
Contribute to documentation and process improvements
Train and onboard new team members

Technical Overview

Role centers on hardware-focused data center work: server rack installation, hardware break-fix, and network troubleshooting within a 24/7 operational environment; requires change management and thorough documentation.

Ideal Candidate

The ideal candidate is a data center technician with 1+ years of hardware troubleshooting, capable of traveling between data centers, and comfortable with on-call, 24/7 operations. They should be able to install and troubleshoot server hardware in a high‑scale environment and train others as needed.

Must-Have Skills

High school or equivalent diploma1+ years of computer/server hardware troubleshooting or related IT experienceAbility to work on a flexible schedule including daysnightsand/or weekends.

Nice-to-Have Skills

Experience in a data center or other critical environmentExperience managing work and priorities through a ticketing systemAn Associate's degreetechnical certificationor equivalent professional or military experience in a relevant field (e.g.computer sciencenetworking engineeringetc.)Understanding of network designprotocols and layer 1/2 troubleshooting

Required Skills

High school diploma1+ years hardware troubleshootingdata center operationsserver rack installationshardware break-fixnetwork troubleshootingchange managementdocumentationon-calltravel24/7 operations

Hard Skills

Server rack installationsHardware break-fixServer hardware troubleshootingNetwork troubleshootingData center operationsOn-callChange managementDocumentationTraining and onboardingTravel between data center locationsLifting 40 pounds24/7 operations

Soft Skills

CommunicationTeamworkPrioritizationOrganizationProblem-solvingAdaptabilitySafety awarenessReliabilityTime management

Industry & Role

Industry Cloud & Infrastructure

Job Function Install and maintain AWS data center hardware and infrastructure to ensure 24/7 data center availability

Role Subtype Field Technician

Tech Domains Amazon Web Services, Networking / TCP-IP

Clearance & Visa

Clearance Required Not Specified

Visa Sponsorship No

Keywords for Your Resume

Data Center TechnicianAWSAmazon Web Servicesdata centerserver rack installationshardware break-fixserver hardware troubleshootingnetwork troubleshootingchange managementdocumentationon-calltravel24/7high school diploma1+ years of computer/server hardware troubleshooting or related IT experienceflexible scheduletravel between data center locationsdata center operations

Deal Breakers

High school diploma or equivalent, 1+ years hardware troubleshooting, Willingness to travel and work flexible hours, Ability to lift up to 40 pounds

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