About this role
Data Center Technician responsible for hardware troubleshooting, server rack installations, and network maintenance in a 24/7 data center environment in Berwick, PA.
Key Responsibilities
- Perform server rack installations
- hardware break-fix
- troubleshoot network issues
- on-call duties
- documentation
Technical Overview
Hands-on hardware repair, network troubleshooting at Layer 1/2, OS repairs, documentation, and regional travel within the data center ecosystem.
Ideal Candidate
The ideal candidate is a technically capable data center technician with 1+ year hardware troubleshooting experience, capable of working in Berwick, PA, and willing to travel regionally. They should manage priorities via tickets, understand Layer 1/2 networking, and support 24/7 data center operations.
Must-Have Skills
High school or equivalent diploma1+ years of computer/server hardware troubleshooting or related IT experienceAbility to work on a flexible schedule including daysnightsand/or weekends
Nice-to-Have Skills
Experience managing work and priorities through a ticketing systemExperience working in a Data Center environmentAssociate's degree or technical certification or equivalent experienceUnderstanding of network designprotocols and layer 1/2 troubleshooting
Tools & Platforms
ServiceNowIEX Totalview Workforce ManagementVerint Impact 360Power BICrystal ReportsBusiness ObjectsOracle SQLSQL
Required Skills
High school or equivalent diploma1+ years hardware troubleshootingflexible schedule including days/nights/weekendsserver hardware troubleshootingLayer 1/2 networking
Hard Skills
Server hardware troubleshootingHardware break-fixTroubleshooting network issuesOperating system repairsLayer 1/2 troubleshootingDocumentationOn-call dutiesTravel within regional work area
Soft Skills
PrioritizationCommunicationTeamworkAdaptabilityProblem solving
Certifications
Preferred
Power BICrystal ReportsBusiness Objects
Keywords for Your Resume
Data Center TechnicianAWSAmazon Web ServicesBerwickserver rack installationshardware break-fixtroubleshooting network issuesoperating system repairsLayer 1/2 troubleshootingon-call dutiesdata centersticketing systemdata center environmentassociate degreeOracle SQLPower BICrystal ReportsVerint Impact 360IEX TotalviewLinux
Deal Breakers
No data center or hardware troubleshooting experience, Inability to travel regionally, Inflexible schedule
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