About this role
Data Center Technician in Ashburn, VA supporting AWS data center operations with hardware and network diagnostics, on-call rotation, and 24/7 shift coverage.
Key Responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents, and repairing network, server hardware, and operating system; Serving as a primary contact point for internal and external stakeholders; Performing on-call duties and participating in scheduled maintenance and change management activities; Contributing to documentation and process improvement initiatives; Helping to train and onboard new team members
Technical Overview
Role focuses on server hardware troubleshooting, network troubleshooting, Linux operating systems, and data center infrastructure in a 24/7 environment.
Ideal Candidate
The ideal candidate is a mid-level Data Center Technician with 1.5-2+ years of hardware and networking experience, able to work in Ashburn, VA, and support 24/7 operations.
Must-Have Skills
18+ months of computer/server hardware troubleshooting or related IT experience18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)Ability to travel to or commute between data center locations as neededWork a flexible schedule including weekendsnightsand holidays
Nice-to-Have Skills
Experience in a data center or other critical environmentBachelor's degree or equivalent professional or military experience in an IT-related fieldUnderstanding of Linux or similar operating systemsBehavioral interviewing and hiring experienceExperience training and onboarding of new team members
Required Skills
18+ months of computer/server hardware troubleshooting or related IT experience18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)server rack installationshardware break-fixtroubleshooting network issuesoperating system repairson-call rotationchange managementdocumentationtravel between data center locations24/7 operationsshift workLinuxCompTIA Network+CCENTNetwork+
Hard Skills
server rack installationshardware break-fixtroubleshooting network issuesoperating system repairson-call rotationchange managementdocumentationLinuxCompTIA Network+CCENTNetwork+
Soft Skills
problem-solvingcommunicationteamworkdetail-orientationownershipon-call readiness
Certifications
Preferred
CompTIA Network+CCENTNetwork+
Keywords for Your Resume
data center technicianawsamazon web servicesdata centersserver rack installationshardware break-fixtroubleshooting network issuesoperating system repairson-call rotationchange managementdocumentationonboard new team memberstravel between data center locations24/7 operationsshift worklinuxCompTIA Network+CCENTNetwork+data center environmenton-siteserver hardware troubleshootingnetwork troubleshooting
Deal Breakers
Must be willing to travel to data center locations, Must be able to work nights/weekends/holidays, Lack of 18+ months hardware or 18+ months networking experience
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