Position Details

Type Full-Time

Experience mid

Exp. Years 2+ years hardware troubleshooting; 1+ years networking

Education High school diploma or equivalent

Category Cloud & Infrastructure

About this role

Data Center Technician responsible for hardware repair, rack installations, network troubleshooting, documentation, and shift coverage in a 24/7 data center environment.

Key Responsibilities

Perform server rack installations
Hardware break-fix and network troubleshooting
Respond to incidents and on-call duties
Maintain documentation and participate in change management
Train and onboard new team members

Technical Overview

Hands-on hardware and networking focus within data centers; involves lift requirements, on-call, and travel between sites.

Ideal Candidate

The ideal candidate is a data center technician with 2+ years hardware troubleshooting and 1+ years networking experience, capable of flexible shifts, on-call duties, and travel between US data centers in a 24/7 environment.

Must-Have Skills

2+ years of computer hardware troubleshooting and repair experience1+ years of computer networking experienceHigh school or equivalent diploma1+ years of computer hardware experienceincluding troubleshooting and repairing experienceAbility to work on a flexible schedule including daysnightsand/or weekends

Nice-to-Have Skills

Data Center environment experienceAssociate's degree or technical certificationUnderstanding of network designprotocols and layer 1/2 troubleshooting

Required Skills

hardware troubleshootingnetworkingserver rack installationsdocumentationon-call dutieschange managementtraining and onboarding

Hard Skills

server rack installationshardware break-fixtroubleshooting network issuesdocumentationon-call dutieschange managementtraining and onboarding

Soft Skills

customer communicationteam collaborationproblem solvingtime managementadaptability

Industry & Role

Industry Technology / Cloud Services

Job Function Maintain data center hardware and network operations with rapid issue resolution and shift coverage

Role Subtype Field Technician

Tech Domains Networking / TCP-IP

Keywords for Your Resume

data center technicianawss sparks nvserver rack installationshardware break-fixtroubleshooting network issueson-calldocumentationtraining and onboarding24/7 operationstraveldriver's licensepersonal vehiclephysical requirementslifts 40 poundsflexible scheduledata center operationshardware troubleshootingnetworking experienceon-call dutieschange managementtraining onboardingtravel between data centers

Deal Breakers

no hardware troubleshooting experience, no networking experience, unable to work flexible shifts

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