✦ Luna Orbit — IT Support & Helpdesk

Data Center Technician , DCC Communities

at Amazon.com

📍 US, AZ, Avondale Unknown Posted April 14, 2026
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Position Details

Type Full-Time
Experience entry
Exp. Years Not stated
Education Not specified
Category IT Support & Helpdesk

About this role

You will work as a Data Center Technician supporting AWS Infrastructure Services by installing server racks, performing hardware break-fix, diagnosing network issues, and carrying out routine repairs. The role includes on-call coverage and scheduled maintenance/change management activities in a 24/7 industrial data center environment.

Key Responsibilities

  • Perform server rack installations and hardware break-fix
  • Troubleshoot network issues and respond to operational incidents impacting service availability
  • Carry out routine network, server hardware, and operating system repairs
  • Participate in on-call rotation, scheduled maintenance, and change management
  • Document findings and contribute to process improvement; help train and onboard new team members

Technical Overview

The technical scope is hands-on data center operations including server rack installation, hardware and network diagnostics, operational incident response, and routine network/server/operating system repairs. You will also contribute to documentation and process improvement initiatives based on operational issue analysis.

Ideal Candidate

The ideal candidate is an entry-level data center technician comfortable with hands-on hardware and network diagnostics, physical repair, and responding to operational incidents. They can participate in an on-call rotation, support 24/7 operations, and maintain strong documentation and process improvement habits in an industrial data center environment.

Must-Have Skills

Perform server rack installationsPerform hardware break-fix and troubleshooting network issuesRespond to operational incidents that impact service availabilityParticipate in on-call rotationPerform routine networkserver hardwareand operating system repairsFollow safety requirements (lifting/moving up to 40 poundsworking in industrial environment)

Tools & Platforms

Not specified

Required Skills

Server rack installationshardware break-fixnetwork diagnosticstroubleshooting network issuesroutine network repairsserver hardware repairsoperating system repairsresponding to operational incidentson-call dutiesscheduled maintenancechange managementdocumentationprocess improvementtraining and onboarding

Hard Skills

Server rack installationsHardware break-fixHardware diagnosticsNetwork diagnosticsTroubleshooting network issuesPhysical repairRoutine network repairsRoutine server hardware repairsOperating system repairsResponding to operational incidentsOn-call dutiesScheduled maintenanceChange managementDocumentation and process improvementDocumentation based on analysis of operational issuesDocumentation and process improvement initiativesSafety procedures for lifting and moving materialSafe ladder/stair/gangway useWorking in industrial environmentData center operations

Soft Skills

Stakeholder communicationAbility to serve as primary contact pointCollaboration with engineerssoftware developersvendorsand contractorsAbility to work on-callTraining and onboarding new team membersContinuous improvement mindset

Industry & Role

Industry Aerospace
Job Function Maintain and repair AWS data center hardware and network systems to ensure service availability
Role Subtype Field Technician

Clearance & Visa

Visa Sponsorship No

Keywords for Your Resume

Data Center TechnicianAmazon Web Services (AWS)AWS Infrastructure Servicesserver rack installationshardware break-fixnetwork diagnosticstroubleshooting network issuesoperational incidentsservice availabilityroutine network repairsserver hardware repairsoperating system repairson-call dutiesscheduled maintenancechange managementdocumentationprocess improvementinterviewtrain and onboardindustrial environmentlifting up to 40 pounds24/7 operationsnight and day shiftsdata center operations

Deal Breakers

Must be able to perform physical work in an industrial environment including lifting/moving up to 40 pounds, Must be able to participate in on-call duties and support scheduled maintenance/change management

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