✦ Luna Orbit — Cloud & Infrastructure

Data Center Technician, DCC Communities

at Amazon.com

📍 US, AZ, Avondale Unknown Posted April 14, 2026
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Position Details

Type Full-Time
Experience entry
Exp. Years Not specified
Education Not specified
Category Cloud & Infrastructure

About this role

Join AWS as a Data Center Technician supporting 24/7 data center operations. You will install equipment, perform hardware break-fix, troubleshoot network issues, handle operational incidents, and contribute to documentation and process improvements.

Key Responsibilities

  • Perform server rack installations and hardware break-fix for data center components
  • Troubleshoot network issues and respond to operational incidents affecting service availability
  • Serve as primary contact for internal/external stakeholders including engineers and vendors
  • Perform on-call duties and participate in scheduled maintenance and change management
  • Contribute to documentation, process improvement, and train/onboard new team members

Technical Overview

Responsibilities focus on physical infrastructure operations: server rack installations, hardware repair, network troubleshooting, incident response for service availability, and participating in maintenance and change management. The environment is operationally continuous (24/7) and requires on-call support.

Ideal Candidate

The ideal candidate is an entry-level data center technician who can perform server rack installations and hardware break-fix while troubleshooting network issues in an always-on (24/7) environment. They are able to work independently and with a team, respond quickly to operational incidents affecting service availability, and maintain strong documentation and process-improvement habits.

Must-Have Skills

willing to work both independently and with a teamwork prioritizationorganizational skillseffective communicationability to react quicklyserver rack installationshardware break-fixtroubleshooting network issuesresponding to operational incidents that impact service availabilityon-call dutiesscheduled maintenance and change management activitiesdocumentation and process improvement initiatives

Required Skills

server rack installationshardware break-fixtroubleshooting network issuesoperational incident responseon-call dutiesscheduled maintenancechange management activitiesdocumentationprocess improvementtraining and onboarding

Hard Skills

server rack installationshardware break-fixtroubleshooting network issuesoperational incident responseon-call dutiesscheduled maintenancechange management activitiesdocumentationprocess improvementhardware and network repairinstall equipmentescalation to senior technicians and managementtraining and onboarding new team memberslifting up to 40 poundsgroup lifts for 41+ poundsworking in cramped and/or elevated locationsbendingliftingstretchingand reachingstanding and walking for up to 8+ hours a dayascending and descending laddersstairsand gangways

Soft Skills

work prioritizationorganizational skillseffective communicationability to react quicklyability to work independentlyability to work with a teamcollaborationcustomer focusstakeholder management

Industry & Role

Industry Government/Public Sector
Job Function Maintain and troubleshoot AWS data center infrastructure to ensure continuous service availability
Role Subtype Field Technician
Tech Domains Amazon Web Services, Networking / TCP-IP

Clearance & Visa

Visa Sponsorship No

Keywords for Your Resume

Data Center TechnicianData Center TechniciansAWS Infrastructure ServicesAmazon Web ServicesAmazon.comdata center operations24/7server rack installationshardware break-fixnetwork repairtroubleshooting network issuesoperational incidentsservice availabilityescalating to senior technicianson-call dutiesscheduled maintenancechange managementdocumentationprocess improvementtrain and onboard new team memberslifting up to 40 poundsgangwaysladderstraveling within and outside of the regional work area

Deal Breakers

Must be willing to travel within and outside of the regional work area, Must be willing to work in a 24/7 operations environment and perform on-call duties, Must be willing to work independently and with a team

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