Position Details

Type Not Specified

Experience mid

Exp. Years 1+ years

Education High school or equivalent diploma

Category Cloud & Infrastructure

About this role

Data Center Technician supports AWS data centers with hands-on hardware troubleshooting, server rack installations, and network repair in a 24/7 environment. This role requires travel between facilities and on-call duties.

Key Responsibilities

Perform server rack installations and hardware break-fix
Troubleshoot network issues and respond to incidents
Maintain documentation and process improvements
On-call duties and scheduled maintenance
Train and onboard new team members

Technical Overview

Technical scope includes server hardware, network components, rack installations, and incident management; tools include Teradata, SQL Server, Hadoop, Tableau, and AWS for data center operations.

Ideal Candidate

The ideal candidate is a mid-level data center technician with 1+ years of hardware troubleshooting experience, familiar with AWS/Amazon Web Services, and able to travel between data center locations to support 24/7 operations.

Must-Have Skills

High school or equivalent diploma1+ years of computer/server hardware troubleshooting or related IT experienceAbility to travel to data center locationsWillingness to work night shifts and 24/7 operationsOn-call duties

Nice-to-Have Skills

Experience managing work and priorities through a ticketing systemExperience working in a Data Center environmentAssociate's degree or technical certification in a relevant fieldUnderstanding of network designprotocols and layer 1/2 troubleshooting

Tools & Platforms

TeradataSQL ServerHadoopTableauAmazon Web ServicesAWS

Required Skills

server hardware troubleshootinghardware break-fixdata center operationsticketing systemon-calldocumentationchange managementincident responsenetwork troubleshootingdata center travel

Hard Skills

Server rack installationsHardware break-fixTroubleshooting network issuesOn-call dutiesDocumentationChange managementTraining new team membersTicketing systemNetwork protocols

Soft Skills

CommunicationTeamworkProblem solvingTime managementPrioritization

Certifications

Preferred

Associate's degree or technical certification

Industry & Role

Industry Cloud & Infrastructure

Job Function Maintain and optimize data center reliability through hands-on hardware support and incident management

Role Subtype Data Center Technician

Tech Domains Amazon Web Services, Teradata, SQL Server, Tableau, Hadoop, Data Engineering

Keywords for Your Resume

data center technicianawsamazon web servicesteradatasql serverhadooptableauserver rack installationshardware break-fixtroubleshooting network issueson-callchange managementdocumentationticketing systemnight shift24/7 operationstravel between data centersonsitedata center environmenthigh school diploma1+ years

Deal Breakers

No 1+ years hardware troubleshooting experience, Unwilling to travel between data center locations, Cannot work night shifts or 24/7 operations

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